Lesson Information
Refund Policy
This policy applies to both classes and camps.
Greenfield takes a loss if someone were to cancel their registration: they lose a registration and they pay a cancellation fee.
Only if the government shuts down tennis (or tennis group classes) would refunds / partial refunds be considered for classes/camps. (Additionally see the note at the bottom.)
Missed classes, for example, due to covid close contacts or covid itself are not refundable/credited etc.
Saying all that, if there is an easy way to find a replacement participant before a class series launches, we will attempt to do so, in the case where an unusual circumstance arose.
Thank-you for your understanding.
Note: Also (as occurred in 2021) if classes/camps are suspended temporarily due to covid, every attempt will be made to makeup time lost. Often we will 1st increase the length of class time as a makeup protocol before entertaining different dates.
Note also: If makeup classes are required (rain/covid lockdown etc.,) there are no refunds in the case where a student can’t make a scheduled makeup. Of course, if there happens to be another similar class running, and there is room, a student could makeup a class in that fashion.
Make up Policy
Please stay close to your email as classes/camps can be cancelled very close to class time. We don’t want to cancel too far in advance as weather can shift so quickly, and making up class time is rarely easy, schedule-wise. Note also that there are also some topics that can be taught in mild rain.
Due to (significant) rain, we will try to make up class/camp time in this fashion:
1. Recover a lost 1/2 hour by starting early and/or finishing late. For example an 8:45-9:45 camp might run: 8:30-10am (1hr becomes 1.5hrs)
2. Run classes/camps at a different time on the day.
3. Run classes/camps on a different day.
4. Run classes/camps the following week or, in the case of a weekly class, during a skipped week.